Exchange Policy

Effective as of 1/7/2025
Final Sale Items: ALL items are final sale and cannot be returned. It’s essential for customers to be aware of which items are designated as final sale before making a purchase.

Order Cancellation Please note: Orders CANNOT be changed, modified, or canceled after checkout. Exchange Policy StyleMe Designs Inc. will accept exchanges for orders that are Eligible.
  1. Eligibility: StyleMe Designs Inc. accepts exchanges for items that meet the following criteria:
    • Unworn
    • Unwashed
    • Undamaged
    • Unaltered
    • In sellable condition
    • Have the original tags attached
    • Have the hygiene sticker intact (if applicable)
  2. Timeframe:
    • Exchanges for eligible items must be initiated within 30 days from the day your order was shipped.
    • Once the original item is received by our warehouse the exchange item(s) will be packaged and shipped out.
  3. Original Shipping Charges: Original shipping charges are non-refundable. If your original order had free shipping, a $6.95 fee will be added to an exchange.
  4. U.S. Address: This policy is applicable for orders shipped to a U.S. address.

Damaged Goods

  1. Reporting Defective Items:
    • If you receive a defective item, it’s crucial to contact customer care within 3 DAYS of receiving the item to inform them of the issue.
    • Failure to notify the company within three days will disqualify the item for a replacement.
    • When reporting a defective item, you are typically required to include a photo of the damage or defect with your email to provide evidence of the issue.
  2. Responsibility for Damage:
    • StyleMe Designs Inc. specifies that they are not responsible for damages to clothing caused by improper care or handling or incorrect sizing. This emphasizes the importance of following care instructions and ensuring correct sizing when making a purchase.
  3. Variation in Colors and Patterns:
    • The company acknowledges that the exact colors of merchandise may vary due to factors such as photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary.
    • These variations do not qualify as defects. Therefore, if you wish to exchange an item due to differences in color or pattern, the buyer will typically be responsible for return shipping costs.

Customers should keep these considerations in mind when making a purchase and when reporting defects or issues with their orders. It’s essential to adhere to the specified timelines and requirements outlined in the policy to ensure a successful resolution to any problems encountered with their merchandise.


Exchange Policy

  1. Initiating the Exchange Process: Customers can start the exchange process by going to their order.
  2. Return Shipping Cost: If customers choose to use the return label provided by StyleMe Designs Inc., a flat fee of $6.95 will be added to their exchange. This fee applies regardless of the number of items being exchanged.
  3. Shoe Box Packaging: When exchanging shoes, it’s crucial to encase the shoe boxes in another box for shipping. StyleMe Designs does not accept exchanges if stickers and return labels are directly applied to the shoe box, or if the shoe box is damaged.

Processing Time: Customers should allow up to two weeks for their exchange to be processed.

It’s important for customers to follow these instructions carefully to ensure a smooth and successful exchange process. The provided information offers clarity on the steps involved and the associated costs.


Customers should review the complete exchange policy on the StyleMe Designs website or contact Customer Care for specific instructions and details related to their exchange, including any associated fees.